If you’re a business in Barnsley looking for reliable IT support, you’re in the right place. At Resolve, we work with organisations across the region to take the stress out of tech, fixing day-to-day issues and keeping your systems secure.
We’re here to make sure your IT works, so you can focus on running your business.
For over 20 years, we’ve delivered expert IT support and award-winning customer service to businesses across the UK.
With guaranteed response times through our SLAs and a 98% excellence rating from customer feedback, we are responsive and proactive, keeping your business ticking over.
Our clients say our engineers feel like part of their team, which is exactly how good IT support should be. We’re not just IT experts, we’re trusted partners who give honest, practical advice that puts your business first.
We take the time to understand how your business functions and what you need, so we can deliver IT support that works for you.
“It’s easy to comment on Resolve’s friendly, efficient service when our devices aren’t working right, but what stands out is their guidance on offering sensible solutions to protect our business. Like when a mirrored server supplied and installed by Resolve prevented a ransom attack.”
Chris Jolley, Chief Supporter, Barnsley Catering Services
Our IT support is tailored to you. We offer three tailored packages to suit your needs:
Each package is designed to support different types of businesses, depending on what you need most.
Protected gives you all-round IT support, including Microsoft 365 cloud backups and an 8-hour response time for support requests.
Proactive includes everything in Protected, plus added layers of security like Resolve Cyber Security and staff training to boost cyber security awareness.
Premier is our most comprehensive option, giving you everything from the other packages along with your own dedicated technical account manager.
The cloud keeps your data and systems backed up while remaining easily accessible. It enables better online working, collaboration, and security for your business.
At Resolve, we can guide you with expert advice on how to move to the cloud and then provide the technical support to make your move to the cloud as seamless as possible.
IT infrastructure is the backbone of your business, and it is vital to your business’s daily operations – everything from daily communication to customer orders depends upon it. At Resolve, we keep your systems running efficiently to prevent downtime and hassle.
Without your business data, you wouldn’t have a business, which is why cyber security is crucial. From firewalls to staff training and password protection, we can assist with all your security requirements.
Additionally, we have created a specific security service, that offers SMEs an enterprise level of security. Resolve Cyber Security customers allow us to proactively protect their IT systems to prevent cyber attacks.
If you’re looking for reliable IT support in Rotherham, get in touch.
Fill in the form or use the contact details below and we’ll get our expert team to put together a package that’s personal to your business.
hello@resolve.co.uk Sales: 0114 2134 555 Support: 0114 299 4050
Resolve provides flexible, reliable IT support to businesses across Barnsley, supporting organisations from small teams through to companies with up to 250 employees. We tailor managed IT support packages around your needs, ensuring your technology supports your day-to-day operations and long-term goals.
While our headquarters are based in Sheffield, we regularly provide on-site IT support in Barnsley when required. Many issues can be resolved remotely, but our close proximity means we can respond quickly with in-person support whenever necessary. Full details of our IT support packages can be found here: https://resolve.co.uk/services/it-support/managed-it-services/
Yes. Cyber security has become increasingly important for organisations in Barnsley, and for more than 20 years we’ve supported local businesses in building strong, dependable protection against cyber threats. Our Resolve Cyber Security service is a robust, enterprise‑grade solution, designed to be affordable for SMEs and backed by our in‑house cyber security specialist. In addition to this, we provide advice on disaster recovery planning, staff cyber awareness training, and selecting the right firewalls to protect your business.
Find out more about our full range of security services here: https://resolve.co.uk/services/security/
Yes. IT issues can occur at any time, which is why we provide round-the-clock emergency support for our existing customers. Full details of our emergency IT support can be found here: https://resolve.co.uk/services/business-continuity/emergency-response/
If you’re not currently a client, you can still access emergency assistance during our standard hours of 9am–5pm, Monday to Friday. To get help, call 0114 2134 555.
Current customers should contact the dedicated support line on 0114 299 4050. Please note, this is a best endeavours service outside of Monday to Friday, 9am to 5pm.
Yes. We have customers across the UK, which means we are familiar with supporting people remotely and travelling – where necessary – to support customers in-person. We provide quarterly IT strategy reviews for many of our customers, where we touch base with our clients to assess whether they have the right IT to support their business goals. To find out more, email solutions@resolve.co.uk or call 0114 2134 555.