emergency response

There are times when an IT disaster pops up out of nowhere, which is why we provide 24-hour emergency support with rapid response times to get you back to business as quickly as possible. 

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available 24-7

No-one knows when emergency IT support will be necessary, which is why we are always available to help when you most need it.

diminish downtime

A quick response from an IT provider is necessary to prevent extensive downtime should you find yourself facing an IT emergency.

award-winning service

In addition to knowing a thing or two about technology, we’ve won awards for our customer focused, friendly team.

ready when emergency strikes

Downtime is the opposite of what a business needs and difficult situations often turn up when you need them least, requiring a solution quick, sharp.

Even seemingly small issues have the capacity to take down entire networks and significantly impact output. When this happens, you need someone by your side with the resources and know-how to get you back in business as quickly as possible.

contract and PAYG

We understand that not every business has the resources or the desire for monthly contracts. We offer emergency IT support for our retained customers and for businesses that find us in their hour of need. Pay as You Go support services are available at the drop of hat with the same award-winning customer service our contract clients receive.

For contract customers, we aim to respond to issues within 30 minutes and to have your problems resolved within two hours of the initial conversation. 

why choose resolve?

Not only do we know a thing or two about tackling IT emergencies, we have also won awards for our shining customer service.

Our clients have a dedicated technical account manager who knows them and their systems inside out, so if a problem arises, they’ll already be in the know. This means you can just get on with the important job of running your business and leave the fiddly technical bits to us.

 

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Let’s get the ball rolling

Fill in the form or use the contact details below and we’ll get our expert team to put together a package that’s personal to your business.

hello@resolve.co.uk
0114 299 4050