Downtime is the opposite of what a business needs and difficult situations often turn up when you need them least, requiring a solution quick, sharp.
Even seemingly small issues have the capacity to take down entire networks and significantly impact output. When this happens, you need someone by your side with the resources and know-how to get you back in business as quickly as possible.
contract and PAYG
We understand that not every business has the resources or the desire for monthly contracts. We offer emergency IT support for our retained customers and for businesses that find us in their hour of need. Pay as You Go support services are available at the drop of hat with the same award-winning customer service our contract clients receive.
For contract customers, we aim to respond to issues within 30 minutes and to have your problems resolved within two hours of the initial conversation.