pay as you go IT support

Pay for what you need when you need it with pay as you go IT support. Flexibility is the name of the game with PAYG and whether you need a bit of advice, additional support for your in-house IT, help moving offices or some emergency assistance, our expert team can be there quick as a flash.

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no ongoing monthly contract

The cost of multiple rolling contracts can stack up and many small businesses require flexibility. PAYG IT Support contracts provide the care without the commitment.

only pay for what you need

Many small businesses end up paying for services they don’t need, but with a PAYG agreement, you only pay for the services you use as you use them.

award-winning service

Great support goes beyond fixing problems to checking you have the solution that works for you. See what our customers think: Customer Happiness Report.

flexibility over formality

We understand that not every business can allocate the resources required for monthly rolling contracts, but that doesn’t have to mean you can’t access IT assistance when you need it.

Plus, our award-winning customer service isn’t just reserved for our support contracts, but every business that drops us a line with an IT conundrum. PAYG customers still have access to the same resources and expertise – the only difference is that we only work for you when you call us.

Talk to a member of our solutions team now to get some assistance with your IT quandaries.

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what services are available as PAYG?

Our pay as you go IT support services include:

who should use PAYG IT support?

There are a range of businesses that may find pay as you go support best suits their IT needs…

PAYG can be of benefit to companies with limited budgets who need to preserve resources. Likewise, start-ups with small teams and unpredictable growth may appreciate more ad-hoc support as they come to terms with the level of IT infrastructure they require.

Larger companies with in-house IT support may also occasionally require additional expertise or assistance with one-off projects. Specialist advice on new technology can also be useful for IT departments that usually focus on the day-to-day running of IT.

what you need to do now…

If you feel a PAYG agreement is right for you, all you need to do is Sign a Pay As You Go agreement.

You can do this via the online form below, or you can download a copy to be emailed to info@resolve.co.uk.

If you have any questions about Pay As You Go, or if you want to find out more about opening a fixed-price monthly support contract, give us a call on 0114 2994050.

PAYG agreement

Let’s get the ball rolling

Fill in the form or use the contact details below and we’ll get our expert team to put together a package that’s personal to your business.

hello@resolve.co.uk
Sales: 0114 2134 555
Support: 0114 299 4050



Frequently Asked Questions

How does Pay As You Go IT support pricing work?

Pay as You Go IT support works well for businesses where they just need ad-hoc IT support every now and then. You pay for what you need, when you need it. Prices range from £100.00 to £380.00 per hour, depending on your requirements. To find out more about our rates, visit https://resolve.co.uk/payg-agreement-form/

How quickly can you respond to Pay As You Go IT support requests?

We will endeavour to deal with Pay as You Go IT support requests as quickly as possible, however there are no guaranteed response times with a PAYG account. If you need immediate attention, you can trigger an emergency response via this form: https://resolve.co.uk/payg-agreement-form/

Is there a minimum contract or commitment?

There is a Pay as You Go contract that must be signed should you want to trigger Pay as You Go support, that form can be found here: https://resolve.co.uk/payg-agreement-form/

For further information, please contact us on 0114 2134 555 or solutions@resolve.co.uk.

Do I need to sign anything before using Pay As You Go IT support?

Yes. There is a Pay as You Go contract that must be signed and that form can be found here: https://resolve.co.uk/payg-agreement-form/

For further information, please contact us on 0114 2134 555 or solutions@resolve.co.uk..

What are the benefits of using managed IT services over Pay as You Go IT support?

Instead of reacting to problems as they occur, managed service providers (MSPs) work proactively, using tools and expertise to prevent issues, enhance security and ensure systems run smoothly. By relying on managed IT services, businesses can reduce downtime, control costs and focus more on their core operations while leaving the technical complexities to dedicated experts.

Find out more about our full range of IT support options here: https://resolve.co.uk/services/it-support/managed-it-services/

How do I get signed up for an IT support contract?

Either call the office on 0114 2134 555 or complete the Contact Us form. One of our Solutions team will pick it up and get to know your business before recommending which IT support package will work best.