We have been providing IT support in Rotherham for 20 years. As friendly, local experts, we aim to make IT simple for everyone. With a multi-award-winning team of engineers, technicians and consultants, we work to provide exceptional IT services.
Rotherham is one of the main areas we provide businesses with IT services, offering tailored solutions that help drive your business’s growth. Whether you’re a small business or a large enterprise, our local presence allows us to provide a prompt, personalised service to meet your IT needs.
Whether you’re looking for PAYG support for your internal teams or a fully managed IT service, we can provide solutions that work for every business in your area.
For more than 20 years, we have combined outstanding IT support with award winning customer service to businesses in Rotherham and across the UK.
We work by offering SLAs (service level agreements) to fix any issue within an agreed-upon timeframe, preventing downtime and losses to your business. With every job, we ask customers to complete a happiness report to check they’re satisfied. We’re super proud of our 98% excellence rating!
If you are looking for managed IT support in Rotherham that values reliability, excellent customer service and getting the job done, we’re here to help.
Read about our award-winning customer service.
“Cyber Essentials Plus is important to our business as clients demand it and we value its approach when it comes to Information Security. Resolve understood this and helped to take away some of that complexity for us – the Team really appreciated the thorough and personal approach, as well as the effective Project Management to get us certified.
Cyber Essentials Certification is important to us and we get the Team to understand the pillars it’s based upon; Resolve have reflected this in their approach to supporting us.”
Gareth Hunt, Finance Manager, Eadon Consulting in Catcliffe, Rotherham
Clients frequently tell us our engineers feel like part of their team; we are IT experts who are on your side, providing honest advice for your business.
We don’t just want to help you; we want to understand what makes your business tick. This way, we can provide exceptional IT services that exceed your expectations. Get in touch to see how we can make a difference to your Rotherham business.
Our Rotherham IT support covers a wide variety of services and solutions including:
The cloud is a powerful way to ensure your data and systems are backed up and accessible. As a business, it can enable better online working, collaboration and security.
Resolve can help you by providing a clear path to the cloud through our consultation services, before giving you the technical resources to make it happen.
IT infrastructure is paramount in the day-to-day running of a business. From internal comms to managing customer orders, everything happens through IT. We keep your systems running smoothly to prevent downtime and keep your day hassle free.
This can involve anything from the supply and installation of server infrastructure, firewalls or Wi-Fi solutions.
Without your data, there is no business; that is why cyber security is of the utmost importance. From antivirus to firewalls, to training staff and protecting passwords, cyber security covers a variety of areas.
We can provide a huge range of cyber security solutions that help you to back up your data, protect your information and prevent cyber attacks.
Get in touch if you’re looking for reliable IT solutions in Rotherham.
Fill in the form or use the contact details below and we’ll get our expert team to put together a package that’s personal to your business.
hello@resolve.co.uk Sales: 0114 2134 555 Support: 0114 299 4050
Yes. We support businesses of all shapes and sizes across sectors. Our managed IT support packages are flexible, and we can scale our services to suit your size, but we primarily work with SMEs; organisations with five to 250 members of staff. Based in Sheffield, we travel to many organisations in Rotherham to provide IT support in person. Much of our IT support is carried out remotely, but as a local provider, we can reach Rotherham in a matter of minutes.
Full details of our IT support packages can be found here: https://resolve.co.uk/services/it-support/managed-it-services/
We don’t have a one-size-fits-all approach to IT support, we respond to individual business needs. We offer three different tiers of IT support that all include complete IT support for your everyday needs, guaranteed response and fix times, IT monitoring, expert solutions advice, cloud backup and endpoint detection and monitoring for security.
On additional tiers, we also offer managed cyber security services, quarterly IT strategy reviews and individual technical account managers.
Find out more about the packages, here: https://resolve.co.uk/services/it-support/managed-it-services/
Additionally, if you need ad-hoc support, we also offer Pay as You Go support. Find out more at https://resolve.co.uk/services/it-support/payg/
For further questions, call us on 0114 2134 555 or email solutions@resolve.co.uk
Yes. In the past 20 years cyber security has become a central concern to businesses, and we have worked closely with our clients to ensure they have the best protections in place to prevent attacks.
During this time, we have developed Resolve Cyber Security, which is enterprise level security for an SME’s budget, overseen by our in-house cyber security consultant.
In addition to Resolve Cyber Security, we can also advise on everything from disaster recovery planning to staff security training and the best firewalls.
There are times when an IT disaster pops up out of nowhere, which is why we provide 24/7 emergency IT support to our current customers. Full details of our emergency IT support can be found here: https://resolve.co.uk/services/business-continuity/emergency-response/
If you are not currently a customer, you can access emergency IT support between 9am-5pm, Monday to Friday. Call 0114 2134 555 to find out more.
If you are a customer, call the support line on 0114 299 4050. Please note, this is a best endeavours service outside of Monday to Friday, 9am to 5pm.