Happy 15th birthday to Resolve!


Founder and managing director Andrew Seaton reflects on 15 years of Resolve, recounting the achievements, the fun memories and the cups of coffee consumed.

It seems strange to be writing a blog for our 15th birthday – it certainly doesn’t feel like that long since I decided to start Resolve.

Fifteen years ago, I didn’t start out to build a company, I just wanted to do a great job at IT support. I wanted customers to get a great quality of service. Slowly Resolve grew because of this quality of service, and I realised I needed to employ people who really understood about customer service and the Resolve ethos. I am proud to say that I didn’t just find one or two people, but everyone who works at Resolve understands that fantastic customer service is key.

*we don’t actually log our tea/coffee consumption, this is an estimate!

When I think back to all that we have done, I feel both humbled and excited for the future. We have a superb team at Resolve, and so I am very exited for the next 15 years!

I also wanted to say thank you. Over the years, we have had a huge amount of support from some great people – from business advice when I was starting out, to the great team we have at the moment, to countless others who have advised, supplied, supported, consulted, helped, encouraged, and generally been amazing.

But our biggest thank you of all – that’s to our customers – we love working with you, and without you, there would be no Resolve. Thank you!

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