A cloud phone is a business communications system that is an alternative to traditional phone systems. Basically, cloud phone systems enable your team to make calls over the internet.
Cloud phones give users the opportunity to make calls from anywhere in the world – as long as there is an internet connection (either 4G or Wi-Fi). Cloud phones operate via a subscription-based service, so businesses can prepare for the future with improved flexibility.
how do cloud phones work?
Cloud phones work using VoIP (Voice over Internet Protocol) where a third-party provider hosts a cloud server with PBX and directs the calls. Using a cloud-based system and internet connection, cloud phones can integrate desk phones, laptops, mobiles, tablets and computers, irrespective of their location.