Meet the Resolve Customer Service Manager
New to Resolve in 2019 is the role of customer service manager. Hannah…
11 April 2019
Think of this as an insurance policy because when something goes really wrong the last thing you need to be thinking about is your IT. We will spring into action with minimum downtime and no data loss.
If the unthinkable happens and your server breaks, we can quickly provide you with a functioning one and restore your most recent backup. We will do this within a guaranteed time limit, keeping your business running and your clients happy.
Utilising a whole host of technologies (such as replication, online backup and offline backup) we can put disaster recovery plans in place should the worst case scenario become a reality. Our team will do everything from making sure you have up-to-date hardware to replacement warranties with minimal lead times. We will make sure business critical data is backed up securely off-site and maintain a copy of your entire IT infrastructure that can be restored at the push of a button.
If you need support in a disaster, get in touch with us now.
Call-backs are UK only, and 9am-5pm.