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Privacy Policy

Privacy Policy

Resolve IT Solutions Ltd is committed to safeguarding the privacy of visitors to our website. We will only use the information that we collect about you lawfully (in accordance with the Data Protection Act 1998)

 

Our principles

We are absolutely committed to protecting your privacy. Our policy can be summarised in one sentence: we will not share your information with others without your consent. We have established the following two principles:

  1. We will respect your email privacy. You can choose not to receive email newsletters from Resolve by either ringing on 0114 299 4050 or by going to the following page: www.resolve.co.uk/contact-us

  2. We will not share any individual user details (including your email address) to any third party without your consent.

     

What Information do we Collect?

You can visit our website without sharing information about yourself or revealing any information about who you are.
We collect the information you supply to us through enquiry and registration forms, and every time you email us.

 

What do we do with this information?

We process personal information for the purposes of providing the best possible service, and to be able to execute any orders you may have placed. We will also, from time to time, use email to notify you of special offers or deals.

Newsletter Privacy Policy

What information we collect

Resolve IT Solutions Ltd (hereby referred to as “we” or “Resolve”) collects the information you provide - usually name, job title and email address – as well as information about engagement with the emails sent.

What we will use that data for

We will use this data to provide you with regular newsletters about Resolve and occasional updates regarding the products we offer, updates to our services, special offers, and new regulations. Data collected on engagement helps us monitor and improve our email communications.

Sub-processors

We use some third-party providers to send our newsletters, analyse how recipients engage with them, and help us ensure that we are sending useful, relevant information. Resolve does not engage third-parties as sub-processors without written terms and conditions in place.


Where we store this data

Data is stored securely and is password protected.

Right to unsubscribe and update information

You can unsubscribe at any time by clicking the “Unsubscribe” link at the bottom of every newsletter, or by emailing social@resolve.co.uk. The information we hold will be accurate and up to date on the basis that you supply us with accurate and up to date information. You can update your details via Mailchimp by clicking the “Update your Preferences” link at the bottom of every email or by emailing social@resolve.co.uk.

Who we are and how to contact us

We are Resolve IT Solutions Ltd, based in Sheffield, UK. We are a registered company in England, number 05721052. We can be contacted by telephone on +441142994050, or by email to info@resolve.co.uk

 

Resolve IT Solutions Ltd may amend this policy from time to time. Please check this page for updates. 

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