Charlie is a helpdesk technician

Charlie works on the Resolve helpdesk, setting up accounts, upgrading software and hardware, and troubleshooting day-to-day IT issues. If you call Resolve, there is a high chance it will be Charlie on the other end of the line.

Unsurprisingly – as a helpdesk technician – Charlie has an interest in technology, and he is sure artificial intelligence has the potential to make our world much more efficient. Charlie is also a fan of games – both on a computer and on the football field – and enjoys Strongman competitions, finding it interesting how people can push the limits of human strength. His favourite strongmen are Eddie Hall, Ivan Makarov and Kyriakos Grizzly.

see how our helpful team can work with you

Our team is both technically excellent and super friendly, which means we can offer expert IT support with a friendly face. We have nearly 20 years of IT assistance under our belts – along with several customer service awards – so we have a good track record when it comes to providing technical advice.

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