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Sam Machen

Sam is an account engineer, which basically means she spends her time fixing IT issues plaguing Resolve customers. Those conundrums can range from backup problems to server hiccups. Sam says her favourite piece of tech is her Huawei Watch 2 Sports Edition.

At Resolve, Sam enjoys interacting with customers and solving the problems that are keeping them from getting on with the day. She likes how supportive her colleagues are, always on hand to get particularly difficult tickets completed. When Sam is out of the office, she passes the time gaming and trying out new recipes. She also spends time with friends and family, taking photos to add to her scrapbook of memories. If she was stuck on a desert island she names “board games” and “friends” as the things she’d take with her.

  • Sam loves baking, she often bakes fresh bread and pizza from scratch, as well as her own cakes (chocolate being her favourite).
  • She has played video games for as long as she can remember, starting from Dreamcast and Play Station 1 to Xbox One which is her preferred console now.
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