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Jonno is one of the first people you’ll speak to if you are struggling with an IT issue. The Helpdesk Team are the frontline of IT support at Resolve as they handle the day-to-day IT issues that come through on the phone or via email. When Jonno isn’t thinking about IT he likes gardening.

Having worked for Derbyshire Libraries for 20 years – both as a Library Assistant and in Library IT – Jonno is well acquainted with assisting customers and solving tricky IT issues. He likes the fact technology makes life easier for people and his favourite tech items include his Microsoft Surface tablet and cordless Gtech vacuum cleaner. Aside from hoovering, Jonno also enjoys watching Doctor Who, gardening (currently housing 82 plants in his terraced property) and testing out his new metal detector. Jonno is also a fan of Astronomy and can often be found staring at the sky on a clear night.

  • Jonno is planning to tour around Amsterdam on a Canal boat
  • Jonno danced with Madonna’s backing dancers from her Vogue video in a club in London many years ago!
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