Five Benefits of Outsourcing IT Support for SMEs
As a business that provides IT support we obviously think outsourcing…
2 July 2020
We don’t just provide IT support, we guarantee SuperSupport because we combine unparalleled technical knowledge with a customer experience that would make other IT companies blush.
Your dedicated account manager is an IT expert who’s on your side and provides honest advice. Clients frequently tell us their account manager feels like part of the team.
When there’s a problem, you just want it fixed. We get it. That’s why we offer guaranteed fix times, which sets us apart from the majority of IT companies.
Who wants to pay for a service that is merely reactive? We constantly keep an eye on your systems to spot issues before they become a problem.
Remove the stress of dealing with multiple suppliers by housing your IT under one solid roof. From hardware, to Internet and licensing – we’ve got it covered.
Unlike some, we don’t limit our support. Contact us as many times as you want, and have your problem solved by someone who knows what they’re talking about.
We have a no nonsense approach to obtaining feedback; without it we can’t improve. If we get it wrong our clients always have the opportunity to let us know.
Our service wins awards and accreditations, but we’re not about to rest on our laurels. We’re committed to delivering the service our clients have come to expect – and deserve.
By working closely with the best companies including Microsoft, Dell, HP, Apple and more, we can offer you the best products and solutions at the best price.
If SuperSupport doesn’t float your boat (remember we don’t take a ‘one-size-fits-all’ approach), we have other support packages available including Pay As You Go options.
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