Six Things to Look for when Choosing IT Support
Selecting the right IT support is pretty important, a wrong choice…
20 May 2020
We have teamed up with the very best companies in the IT industry to ensure that you receive the most reliable and cost-effective solutions. Whenever we provide you with some advice or recommend a product we base the decision on what would suit you as an individual customer. We only endorse something from a trusted a company that we’d be happy to use ourselves.
If you are looking for a solution to an issue, or some advice about a product, then please do give us a call on 0114 299 4050, and we would be happy to listen, and then give you our expert advice.
Find out more about our partners below...
We were the first I.T consultancy in Sheffield to be a certified member of the Apple Consultants Network. Resolve is recognised by Apple for providing an excellent level of support to businesses that use their products; as well as having the necessary experience to develop and design Apple networks.
Our customers benefit from our partnership with Dell because we’re able to supply them with the some of the best servers and desktop solutions. By attending exclusive partner events we have first-hand access to new hardware and technology, which guarantees our team always give our customers trustworthy and valuable information.
We are partnered with SonicWall to provide Firewall and VPN solutions with advanced protection, web filtering, antispam and antivirus capabilities.
From network installation, upgrade and support; looking after unique I.T networks is central to what we do. As part of this, we work with HP networking to provide the equipment that is fundamental to running a network. HP’s hardware not only enables a network to function, but also ensures reliability and performance.
In order to gain the Microsoft Silver Partner status, which is one of the highest partner levels, the Resolve team have demonstrated their expertise through rigorous exams and submitted customer references to guarantee we provide the best possible services. As a partner we have direct access to support from Microsoft, this ensures we meet our customers’ evolving needs and continue to deliver our award-winning customer service.
We’re a Microsoft Small Business Specialist because our engineers have gained valuable Microsoft qualifications and as a team we have a proven track record of successfully working with small businesses. As part of our commitment to making I.T work for smaller companies we will only ever supply clients the most suitable Microsoft solution.
Veeam Backup and Replication is built specifically for virtual environments to provide fast backup and recovery of virtual machines, whether managing VMware or Hyper-V infrastructures. Veeam provides the option to replicate to another server (onsite or remote), backup to a local location or the Cloud. As Gold Partners we’re recognised by Veeam as having extensive knowledge of their solutions and a commitment to training.
Antivirus and antispam solutions are vital in order for a business to maintain its security. We take the hassle out of finding the right one by working with ESET, which offers a variety of options including File Server Security, Mail Server Security, Mobile Security and Gateway Security.
Our International Standardization Organisation accreditation ensures that the products and services we provide are safe, reliable and of a high quality. To achieve ISO9001 approval we had to prove that our products, processes and services are fit for purpose and do all that we claim they do!
As part of our support service we aim to protect the businesses we work with from any potential threat. As a Sophos Silver Partner we specialise in web protection solutions - a must-have for any business that wants to keep its data safe. We can oversee the security of an entire organisation and easily install a Sophos solution.
Along with businesses and charities, we also support a number of educational establishments throughout the UK. We gained the Microsoft Authorised Education Reseller (AER) status in recognition of our commitment to working with our education clients to supply the most suitable Microsoft software licensing.
Not strictly a partner, Cyber Essentials is a stamp of approval from the National Cyber Security Centre to prove that we have the appropriate defences in place to arm us against potential cyber threats. Aside from achieving this certification ourselves, we can also assist customers who wish to become compliant too. You can find out more about the Cyber Essentials Certification scheme here.
Interested in becoming our next happy customer?
Contact us on 0114 299 4050