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Trouble Installing Server 2003 SP2 Admin Tools Pack?

Trouble Installing Server 2003 SP2 Admin Tools Pack?
A quick piece of advice for anyone trying to install Windows Server 2003 SP2 Administration Tools via Terminal Services.

Sometimes something just goes wrong and you need to re-install basic Windows components, perhaps you may even find yourself in a sticky situation following a failed update or just simply wanting to install the most recent Administration Tools Pack.

But if you are working with the most recent version of Windows Server 2003's Administration Tools Pack from Microsoft  in a Terminal Services environment, you might find that you have trouble getting it to install properly.

In fact; this probably isn't just a problem for this specific package, and could be useful advice for any installations in a terminal services environment; the bottom line is that you need to find another way to access the machine other than via Terminal Services, because you might not see system messages prompting for user input being displayed.

Recently, a client of ours contacted us to assist them in their installation of the Administration Tools Pack, and logging on and installing in a non-terminal services fashion showed up a user interaction box that wasn't being displayed when trying to install the Pack via TS. Simply when logged on via TS, the installation seemed to have just stalled, for us when trying to install imadmui.dll. Perhaps this tip might save you some time and effort in troubleshooting - for some installations you need to have non-terminal services access to the server machine.

"I do a lot of work remotely, and it's impossible for me to log on locally to server machines we need to administer"

If you are asking the above question then more than likely you need to investigate a way to gain non-terminal services access to your machines, perhaps you might consider:


  • Remote Control Software that will allow you to connect to the server machine via the internet - type "Remote Control Software" into for a plethora of possibilities.
  • Asking someone local to the machine to log on and perform the work on your behalf.
  • Remote Management Cards/Devices are another great way to manage your devices, giving you a separate IP address to connect to and independent access to the server in a non-terminal services way. These devices can also control power functions for the machine you are administering, allowing you to reboot and power up a machine that is remotely un-responsive.


 Naturally, this is only one, very specific tip for users struggling with installations in Terminal Services environments; at Resolve we have the ability to work to resolve issues affecting a wide variety of hardware and software. We take great pride in our work and relish the opportunity to provide high quality support to appreciative clients, please do contact us if you'd like to discuss the services we offer or evaluate the difference we can make to the IT in your business.


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