Yan Lei is a helpdesk technician

Picking up calls and preventing day-to-day IT mishaps, Yan is a helpdesk technician. Working alongside the helpdesk team, Yan finds everyone to be friendly and encouraging which creates a great environment for learning.

Yan isn’t always thinking about IT and when he isn’t at work he likes climbing, gaming, and chilling with cats. His favourite piece of tech is his Alexa Echo Dot because he can use it to play music and control lighting. Randomly, he once nursed a baby squirrel and administered CPR.

see how our helpful team can work with you

Our team is both technically excellent and super friendly, which means we can offer expert IT support with a friendly face. We have nearly 20 years of IT assistance under our belts – along with several customer service awards – so we have a good track record when it comes to providing technical advice.

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